Refund Policy
Refunds for Reply Alerts subscriptions.
Paddle is the Merchant of Record for paid Reply Alerts purchases and processes refund requests under its buyer policy and applicable law.
Requesting a refund
Use the manage-subscription link in your Paddle receipt, open the billing portal from Reply Alerts, or visit Paddle buyer support. Requests are reviewed under Paddle's refund policy and any mandatory consumer rights that apply to you.
Cancellation
Canceling prevents the next renewal. It does not automatically refund an already completed billing period. You normally retain access until that period ends.
Service problems
If Reply Alerts did not work as described, contact us with the account email and a short explanation. We will investigate the delivery record and help Paddle assess the request.